Opinion on Automated checkouts

Coles are installing automated checkouts in their stores. I had the unfortunate experience of being pushed into using one yesterday in World Square.

Checkout the automated onesOk, I only had 1 item to purchase. And there was a person there to ‘help’ people to learn to use the thing.

But really, why press all the buttons for me before I could read what I was supposed to do?

If you really want people to learn how to use your replacement for actual staff, maybe you could give them time to do so?

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